Carlos Carrajola: Carlos.Carrajola@ekurhuleni.gov.za. These centres are open weekdays from 08h00 to … Vanida Moodley: 011 999 3020 ( Vanida.Moodley@ekurhuleni.gov.za). WAIT FOR THE OPERATOR TO FINISH before hanging up and make sure you: 10177 011 458 0911 Dial 112 from your cell phone (all networks). Greenstone & Modderfontein Service Delivery Numbers. Hartebeestfontein Office Park. P.O Box 13106. All Rights Reserved. Subscribe to our newsletter. Ekurhuleni Municipality, Johannesburg. ), Raesibe Tloane: 011 999 3329 (Raesibe.Tloane@ekurhuleni.gov.za). For replacement dustbins or if the refuse removers have left a mess, or to report dumping that needs to be cleared. NOTE: Missing manhole covers could fall under roads, water & sanitation, Eskom or Telkom so it’s best to take a photo and send to your Ward Councillor. 2. Please be aware that Ben generally leaves early in the morning so it is best to email. © Copyright 2018 | East Rand HUB | All Rights Reserved | Creatively Designed and Managed by Digital Rapture. In 2016 3,379,104 people lived in Ekurhuleni, of whom 22.7% were under 15 years old, 71.2% were between the ages of 15-64 and 6.1% were older than 65 years old. Gciniwe (Gina) Luwaca 011 999 3186 ( Gciniwe.Luwaca@ekurhuleni.gov.za ) – Roads Department. call.centre@ekurhuleni.gov.za : Roads: 0860 543 000 call.centre@ekurhuleni.gov.za : Service Delivery: 0860 543 000 call.centre@ekurhuleni.gov.za : Water: 0860 543 000 call.centre@ekurhuleni.gov.za 0860 543 000. Google Maps OpenStreetMap Tembisa fitness clubs jointly giving back to the community Four weeks later, the water is still leaking, and the holes were not filled up, and made good. There is no longer a Metro contact for this unfortunately.For R550 call Jan 076 531 3528 and you know they will be saved! Pretoria – In a bid to curb water wastage, the Ekurhuleni Metropolitan Municipality has launched a programme to repair water leaks in several properties. The leak repair project was launched by the Ekurhuleni Metropolitan Municipality and is expected to run until January 2016. Xolisile Tshabalala: Xolisile.Tshabalala@ekurhuleni.gov.za. Electricity - Outages, street light faults, damage to sub stations or any other council electricity network or structure etc. If you have service delivery problems or complaints contact 0860543000. Bidders must carefully peruse the provisions of the legislative requirements, scope of works and Conditions of RFQ, which are included in the RFQ Website : www.ekurhuleni.gov.za. The team dug holes on either side of the drive way. The DA also has a 10-point plan to fight the water crisis at a national government level: Trees Vuyelwa.Mahloele@ekurhuleni.gov.za Water and Sewerage Call centre 0860 543 000 Resident needs to phone in complaint - cannot email Water leaks on pavement/roads Call centre 0860 543 000 Resident needs to phone in complaint - cannot email Water leaks on pavement/roads Call centre 0860 543 000 Resident needs to phone in complaint - cannot email Ekurhuleni Metropolitan Municipality (Boksburg / Vosloorus) 011 9995100 info@ekurhuleni.com Trichardts Rd 1459 Boksburg Gauteng City of Ekurhuleni Department Water and Sanitation Boksburg Civic Centre Corner Pritchard & Market P.O Box 215 Boksburg 1460 Mr. Mr. TE Mthembu Email: Thulani.Mthembu2@ekurhuleni.gov.za Fax: (011) 999-7511 City of Ekurhuleni Department Water and Sanitation Boksburg Civic Centre Corner Pritchard & Market P.O Box 215 Boksburg 1460 Government municipality Wait for the operator to finish assisting before hanging up and make sure you receive a reference number. Ekurhuleni North Aerobics Family, Tembisa, Gauteng. According to the Water Demand Management Analysis, about 43 000 residential areas in Tsakane, Langaville and Geluksdal have high volumes of water … Its core function is to: provide quality safe potable water, provide sanitation services, and; address challenges and root causes of water losses and non-revenue water and metering issues. July 14th, 2020 |. Email: mail@erwat.co.za. The following services are rendered at all customer care areas: Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and. For prepaid metres it is always best to go in physically and you will be directed to the right department. The credit profile of East Rand Water Care Company (ERWAT, Ba1 stable) reflects the company’s close financial and operational links with its support provider, the City of Ekurhuleni (Baa3 stable), which guaranteed 91% of the company’s debt as of 30 June 2018, as well as its legal status as a public-sector entity. ERWAT HEAD OFFICE. -Technical investigation will be conducted. The Ekurhuleni Metropolitan Municipality recognises the fact that information is power, ... 12 Water leaks 9.2. The Ekurhuleni Municipality has started a project to install water meters is Tsakane, an area identified to have high water losses. The following service complaints are dealt with:-. According to Kganane, people can dial *134*30263 from their cellphones at no cost or they can log their queries through the mobile app at minimal data costs. Different areas use different meter readers so contact Vanida with your address or account number and she will advise who to forward your readings to. A leak was reported on 9 July 2015 for a leak in front of 7 Saner Road, Illiondale, Edenvale. The DA run City of Cape Town loses the least amount of water due to leakages of all metro’s in South Africa with a loss of 16.4% vs a 37.8% loss in the Ekurhuleni metro. We promise not to spam you! The project, which forms part of the city’s war on leaks campaign, will see the installation of new meters at approximately 11 000 unmetered stands in Tsakane. 1631. Enter the email address to reset your password we will send you link for confirmation at your email. 011 458 0911. Water and Sewer - … Trademarks and brands are the property of their respective owners. Ekurhuleni had 1,299,490 households with an average people per household number of 2.6. Need help with a query or problem at Council?. Ekurhuleni (011) 999-4015: GIS Manager: Cadastral Data: rudolph.botha@ekurhuleni.gov.za Switchboard and call centre related services. 543 likes. Dial 112 from your cell phone (all networks) Service Call Centre. 1.5K likes. info@groundup.org.za. Contact us +27 (0) 21 788 9163 We seldom work in our office during the Covid-19 pandemic and this phone is not usually answered. Suite 08SB, 1st floor South Block, Tannery Park 21 Belmont Road Rondebosch Cape Town 7700. Billing Queries Issues Department Problems Help Incorrect Accounts General Contact Number – Municipality Council City of Johannesburg Read more Head Office: 55 Van Buuren Road Bedfordview 2007 - ( CountryWide ) Email: callcentre@ekurhuleni.gov.za. Provide the address (suburb, town, street address) and nearest landmark where the incident is eg in Gerry Street, Thembisa near the clinic. If you have access to the internet, PLEASE register with www.e-siyakhokha.co.za to receive and pay (optional) accounts on line.If you do not have access to the internet, helpful staff members with regard to credit control issues are: Lizette Kussel: 011 999 3128, (lizette.kusel@ekurhuleni.gov.za), Selma Bronkhorst: 011 999 3350 (selma.bronkhorst@ekurhuleni.gov.za), Vincent Manaka: 011 999 3394 (in the Rates Hall). -Call 0860 543 000 to report water leak, or report on My CoE App. Water leaks, street lights, leaking meters, sewerage problems, potholes etc., should be reported to the Call Centre first either by phoning or by logging a complaint on the Ekurhuleni website (www.ekurhuleni.gov.za – … Description Have some Council / Municipality Billing Issues / Problems? TRANSACTIONS < R30 000 GENERAL NOTICE Please note that bidders are required to register with National Treasury’s Centralised Supplier Database (CSD) and must submit proof of such with all bids of ERWAT. Get a reference number which will help with follow ups; Always give as much information as possible to the operator; Get the name of the call centre operator; CALL 0860 543 000 Tel: +27 11 929 7000. Tel: 0860 543 000. Norkem Park. Dorcas Mahlangu: 011 999 3198 (water.edenvale@ekurhuleni.gov.za), Leaking Water Meters(or any problems like missing meter covers etc. A team was sent to fix it on 13 July 2015. 1. The Ekurhuleni Metropolitan Municipality, the Department of Water Affairs, the Department of Public Works, and Rand Water will work together to repair leaks in a bid to curb water wastage. Glen Tancott | Jan 28, 2014 | News. Residents will be able to report burst water pipes, power outages and the sharing of any other information that is relevant to the citizens of Ekurhuleni. Cynthia Ngoepe: 011 929 4660/011 999 3233, Zelna Terblanche: 011 929 4165/011 999 3237 Zelna.Terblanche@ekurhuleni.gov.za, William Magane: 011 929 4166/011 999 3353, For trees: Rachel.dhlamini@ekurhuleni.gov.za, General Parks Dept. About Emm (Ekurhuleni Metropolitan Municipality): VISIT OUR WEBSITE Connect with Emm (Ekurhuleni Metropolitan Municipality): Where we live: 47 Van Buuren ave, Gauteng, Bedfordview Fires involving factories, businesses, residential, veld and motor vehicles and the like, Accident (vehicle, drowning, electrocution etc), The reason for your call and specify the kind of help you need, The suburb and town where the problem is, eg Selection Park in Springs, The nearest landmarks to the issue eg across the road from the Engen garage, Get a reference number which will help with follow ups, Always give as much information as possible to the operator. 80.2% of people lived in formal dwellings and 52.9% owned housing. 10177. 2020 Moody’s Credit Opinion on ERWAT. The purpose of the Water and Sanitation Department is to plan and implement operations and revenue management of water and sanitation services. Escalate to: Tshidiso.Chaka@ekurhuleni.gov.za if necessary. How does the water leak programme for indigent households work? You will be given a reference number, make a note of it for follow up. Implement a water maintenance plan, to ensure water loss through leaks is mitigated. Copyright © 2019 City of Ekurhuleni. R25 (Bronkhorstspruit/Bapsfontein Road) Kempton Park. issues: Sithembile.Mbatha@ekurhuleni.gov.za, MetresMartha Motolla: 011 999 3130 (martha.motolla@ekurhuleni.gov.za). Ben Moloto: 011 999 3277 (ben.moloto@ekurhuleni.gov.za). Water leaks, street lights, leaking meters, sewerage problems, potholes etc., should be reported to the Call Centre first either by phoning or by logging a complaint on the Ekurhuleni website (www.ekurhuleni.gov.za – report it!). They work with customers so please be patient when calling. The water meter keeps on running without anyone using water – even after you’ve closed all taps. Water & Sanitation Complaints: Service Delivery Area: Water & Sewer Complaints: Water Meter Complaints: Alberton, Thokoza & Katlehong: 011 999 2646 /2647 / 2651: 011 999 2841 / 0120: Nigel: 011 999 9153: 011 999 9154: Duduza: 011 999 9115: 011 999 9154: Tsakane: 011 999 8000: 011 999 9154: Springs: 011 999 8442: 011 999 8733: Brakpan: 011 999 7940 / 7970 / 7968 Should you have no success, Edenvale residents use the following contact numbers , in the case of an email, cc your Ward Councillor. City of Cape Town Website: www.capetown.gov.za/ Telephone| 0860 103 089 (choose option 2, water related faults) SMS| 31373 (max 160 characters) WhatsApp:063407 3699 Email: waterTOC@capetown.gov.za Public Participation for Council Stock Tariffs, Ekurhuleni Community Enterprise Development Fund, Urban Design Precinct Plan Stakeholder Engagement: BRT-Station in Thiteng, Draft Arts, Culture and Heritage Facilities By-Law Open for Comments, Promotion of Access to Information Act forms, Institutional Strategy, Monitoring & Evaluation, Environmental Resource & Waste Management, Provide the operator with what has happened and what help is needed.
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